Here you can find the questions that are asked most frequently. If you can not find what you are looking for, please contact us directly.
What ways of payment are accepted?
We accept: Pay-Pal, Credit Card, Bank Transfer. If you prefer a different method of payment please contact us.
What FOB and EXW Prices refer to?
FOB which stands for "Free On Board" is a shipping term used in retail to indicate who is responsible for paying transportation charges. It is the location where ownership of the merchandise transfers from seller to buyer.
And EXW, Ex Works terms the buyer is responsible for the whole shipment from door to door. All costs and liabilities are with the buyer.
On our platform all prices are FOB or EXW, so please bear in mind that the transportation cost, logistics and so on is always something extra to do from its buyers. If you have more questions or you are not sure please give us a call or send us an email our team is more than happy to explain more in detail.
We always recommend to request a quote to the supplier for better understanding and negotiation of the final prices.
Are all items available?
Our stock is defined by how much product suppliers have, you can see the quantity of each items according to the availability.
Do prices include VAT?
No, prices are FOB or EXW so no taxes or any logistics or transportation cost is include.
What is B2B?
B2B stands for Business to business, our main customer target are distributors and wholesalers since most of the products required large quantities to be purchased.
It is possible to get samples?
Yes this is possible, however, you must contact in the form "Add to Quote" directly to the supplier for the product you will like to have your sample. Also, most of the samples required a shipping cost by the buyer.
I cannot find the answer to my question, what do I do?
Please send us your question as a short message, we will respond as soon as possible. You can also send us an email to firstname.lastname@example.org.